Privacy policy
Welcome to DIYTreeSphere. Your privacy matters to us. This Privacy Policy explains how DIYTreeSphere ("we", "us" or "our") collects, uses, discloses, and protects personal information when you visit or make a purchase from www.DIYTreeSphere.co (the "Site") or otherwise interact with our services.
1. Who we are
Business name: DIYTreeSphere Website: www.diytreesphere.com Contact email: island88597@gmail.com Principal place of operation: United States of America
If you have questions about this privacy policy or wish to exercise any of your rights described below, please contact us at island88597@gmail.com.
2. Information we collect
We collect information that you provide directly to us and information collected automatically when you use the Site.
A. Information you provide
Contact details: name, email address, phone number
Billing and shipping address
Payment information (handled by our payment processors; we do not store full payment card numbers)
Order details and purchase history
Customer support communications and other messages you send to us
B. Information we collect automatically
Log and usage data (IP address, browser type and settings, device identifiers, pages viewed, referral/exit pages, and timestamps)
Cookies and similar technologies used to provide basic site functionality (session cookies, cart contents, etc.)
C. Information from third parties
Payment processors (OceanPayments) and shipping carriers to fulfill orders
Fraud prevention and risk assessment services when necessary
Sensitive personal data. We do not knowingly collect sensitive personal data (e.g., social security numbers, racial or ethnic origin) except where you voluntarily provide it for a limited purpose (for example, to complete a custom order) — in which case we will treat that information with heightened protection.
3. How we use your information
We use personal information for a variety of business purposes, including to:
Process and fulfill your orders and manage returns
Process payments and prevent fraud
Communicate with you about your orders, account, and customer service requests
Provide, maintain, troubleshoot, and improve the Site and our services
Comply with legal obligations and respond to lawful requests by public authorities
Note about marketing. We do not currently send promotional newsletters or marketing emails, and we do not use third‑party analytics or marketing tracking tools (such as Google Analytics, Meta Pixel, Klaviyo, etc.). If this changes in the future, we will update this policy and obtain any required consent.
4. Legal basis for processing (if you are an EU/UK/EEA resident)
Where applicable, our legal basis for processing your personal data includes the performance of a contract (processing orders), compliance with legal obligations, our legitimate business interests (operating and improving our Site, preventing fraud), and, when required, your consent.
5. Sharing your information
We do not sell your personal information. We may share personal information with the following categories of recipients:
Service providers and partners: Shoppaas (our e-commerce platform), OceanPayments (payment processing), shipping carriers, fraud prevention services, and other vendors who help operate the Site and fulfill orders.
Law enforcement, regulators, and others: when required by law or to protect rights, property, or safety.
Business transfers: in the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
When we share information with service providers, we limit their access to the data they need to perform their services and require them to protect personal information.
6. International transfers
DIYTreeSphere operates in the United States. If you are located outside the U.S., please be aware that your information may be transferred to — and processed in — the United States or other countries whose data protection laws may be different. By using the Site, you consent to such transfers.
7. Cookies and similar technologies
We use cookies and similar technologies to provide essential site functionality (for example, to remember your cart and session). You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Site from working correctly.
8. Data retention
We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal, tax, or accounting requirements. For example, we generally retain order records for up to 7 years for accounting and tax purposes, unless a longer retention period is required by law.
9. Your rights and choices
Depending on where you live, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to correct or update inaccurate personal information
The right to request deletion of your personal information
The right to request restriction of processing or to object to certain processing
The right to data portability
To submit a request, please email us at island88597@gmail.com with the subject line "Privacy Request" and a description of the request. To protect your privacy and security, we may need to verify your identity before fulfilling certain requests.
California residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect and disclose, the right to request deletion, and the right to opt out of the sale of your personal information. DIYTreeSphere does not sell personal information. To exercise any California privacy right, please contact us at island88597@gmail.com.
10. Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete that information.
11. Security
We take reasonable administrative, technical, and physical measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Third‑party links and services
The Site may contain links to third‑party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third party you interact with.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new "Last updated" date.
14. Contact us
If you have questions or need to contact us about this Privacy Policy, please email: island88597@gmail.com.
Thank you for shopping with DIYTreeSphere.
1. Who we are
Business name: DIYTreeSphere Website: www.diytreesphere.com Contact email: island88597@gmail.com Principal place of operation: United States of America
If you have questions about this privacy policy or wish to exercise any of your rights described below, please contact us at island88597@gmail.com.
2. Information we collect
We collect information that you provide directly to us and information collected automatically when you use the Site.
A. Information you provide
Contact details: name, email address, phone number
Billing and shipping address
Payment information (handled by our payment processors; we do not store full payment card numbers)
Order details and purchase history
Customer support communications and other messages you send to us
B. Information we collect automatically
Log and usage data (IP address, browser type and settings, device identifiers, pages viewed, referral/exit pages, and timestamps)
Cookies and similar technologies used to provide basic site functionality (session cookies, cart contents, etc.)
C. Information from third parties
Payment processors (OceanPayments) and shipping carriers to fulfill orders
Fraud prevention and risk assessment services when necessary
Sensitive personal data. We do not knowingly collect sensitive personal data (e.g., social security numbers, racial or ethnic origin) except where you voluntarily provide it for a limited purpose (for example, to complete a custom order) — in which case we will treat that information with heightened protection.
3. How we use your information
We use personal information for a variety of business purposes, including to:
Process and fulfill your orders and manage returns
Process payments and prevent fraud
Communicate with you about your orders, account, and customer service requests
Provide, maintain, troubleshoot, and improve the Site and our services
Comply with legal obligations and respond to lawful requests by public authorities
Note about marketing. We do not currently send promotional newsletters or marketing emails, and we do not use third‑party analytics or marketing tracking tools (such as Google Analytics, Meta Pixel, Klaviyo, etc.). If this changes in the future, we will update this policy and obtain any required consent.
4. Legal basis for processing (if you are an EU/UK/EEA resident)
Where applicable, our legal basis for processing your personal data includes the performance of a contract (processing orders), compliance with legal obligations, our legitimate business interests (operating and improving our Site, preventing fraud), and, when required, your consent.
5. Sharing your information
We do not sell your personal information. We may share personal information with the following categories of recipients:
Service providers and partners: Shoppaas (our e-commerce platform), OceanPayments (payment processing), shipping carriers, fraud prevention services, and other vendors who help operate the Site and fulfill orders.
Law enforcement, regulators, and others: when required by law or to protect rights, property, or safety.
Business transfers: in the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
When we share information with service providers, we limit their access to the data they need to perform their services and require them to protect personal information.
6. International transfers
DIYTreeSphere operates in the United States. If you are located outside the U.S., please be aware that your information may be transferred to — and processed in — the United States or other countries whose data protection laws may be different. By using the Site, you consent to such transfers.
7. Cookies and similar technologies
We use cookies and similar technologies to provide essential site functionality (for example, to remember your cart and session). You can control cookies through your browser settings; disabling essential cookies may prevent parts of the Site from working correctly.
8. Data retention
We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, and comply with legal, tax, or accounting requirements. For example, we generally retain order records for up to 7 years for accounting and tax purposes, unless a longer retention period is required by law.
9. Your rights and choices
Depending on where you live, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you
The right to correct or update inaccurate personal information
The right to request deletion of your personal information
The right to request restriction of processing or to object to certain processing
The right to data portability
To submit a request, please email us at island88597@gmail.com with the subject line "Privacy Request" and a description of the request. To protect your privacy and security, we may need to verify your identity before fulfilling certain requests.
California residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what categories of personal information we collect and disclose, the right to request deletion, and the right to opt out of the sale of your personal information. DIYTreeSphere does not sell personal information. To exercise any California privacy right, please contact us at island88597@gmail.com.
10. Children’s privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will take steps to delete that information.
11. Security
We take reasonable administrative, technical, and physical measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Third‑party links and services
The Site may contain links to third‑party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of any third party you interact with.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new "Last updated" date.
14. Contact us
If you have questions or need to contact us about this Privacy Policy, please email: island88597@gmail.com.
Thank you for shopping with DIYTreeSphere.
@2026,DIYTreeSphere
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